FTO Software Built for How You Actually Train

Puts daily observations, performance ratings, and remedial plans in one digital system so FTOs document faster, supervisors track progress in real time, and coordinators maintain compliance without the paperwork burden.

Document from Anywhere

FTOs can complete daily observation reports from any device, whether they're in the field or back at the station. No more paper forms or waiting until end of shift.

Real-Time Progress Tracking

Supervisors see exactly where each recruit stands without chasing down paperwork. Identify struggles early and intervene before small issues become career-ending problems.

Analytics Made Simple

Training coordinators can verify documentation, track phase progression, and ensure program compliance in minutes instead of hours spent auditing paper files.

The Problem: Paper Reports Create Documentation Gaps and Storage Nightmares

Handwritten Daily Observation Reports get lost, damaged, or misplaced. They're hard to read, impossible to search, and create storage problems that last for years. When you need to review a recruit's performance history or pull documentation for a termination hearing, you're digging through binders hoping nothing is missing.

Digital Reports That Never Get Lost

COACH replaces paper with digital DORs that are stored securely in the cloud. Everything is legible, organized, and backed up automatically. No more lost reports, damaged binders, or storage closets full of paper that nobody can find when they need it.

Complete Training Histories

Search by recruit, date, category, or keyword and pull complete training histories in seconds. Need to review a specific incident or track performance trends? Find exactly what you're looking for without flipping through hundreds of pages or guessing which binder it might be in.

The Problem: Supervisors Have No Visibility Into How Recruits Are Progressing

When reports sit in binders or with individual FTOs, supervisors can't see how recruits are performing in real time. Problems go unnoticed until it's too late. Command staff can't identify trends, provide early intervention, or make informed decisions about extending or terminating a recruit's training.

Performance Tracking

COACH gives supervisors instant visibility into every recruit's progress. See daily performance scores, category ratings, and overall trends as they happen. No waiting for weekly meetings or monthly reviews. Leadership knows exactly how every recruit is performing right now.

Early Warning for Struggling Recruits

Spot performance issues before they become failures. Track trends over time, identify patterns of struggle, and intervene early with targeted support or remediation. Make informed decisions about extensions, reassignments, or terminations based on data instead of guesswork.

What Field Training Software Delivers

We build public safety software that helps you reach your goals faster and work more efficiently. Our platform trains recruits smarter and better, preparing them for the real-world challenges they’ll face. With built-in analytics and clear insights, you can make stronger decisions, use resources wisely, and stay focused on what matters most—serving your community.

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The Problem: Inconsistent Evaluations Lead to Liability and Training Failures

Without standardized criteria, different FTOs rate recruits differently. One trainer might pass a recruit another would fail. This inconsistency makes it impossible to fairly assess performance, creates liability during terminations, and allows problem officers to slip through who aren't ready for solo patrol.

Standardized Criteria for Every FTO

COACH provides consistent evaluation guidelines and scoring criteria that every trainer uses. Recruits are measured against the same standards regardless of who's training them on which shift. This eliminates subjectivity and ensures fair, defensible assessments across your entire program.

Defensible Documentation

Search by recruit, date, category, or keyword and pull complete training histories in seconds. Need to review a specific incident or track performance trends? Find exactly what you're looking for without flipping through hundreds of pages or guessing which binder it might be in.

The Problem: Generating Reports for Compliance or Reviews Takes Hours

Pulling together documentation for POST reviews, background investigations, probation hearings, or termination defenses means manually compiling information from multiple sources. It takes hours to build a complete picture, and there's always a risk you missed something critical.

Instant Performance Reports

COACH generates comprehensive reports with a few clicks. Pull complete training histories, performance summaries, and phase progression documentation instantly. Everything you need for state compliance, internal reviews, or accreditation is organized and ready without manual work.

Complete Documentation

When you need to defend a termination or respond to a legal challenge, every DOR, evaluation, and incident is compiled automatically into a complete record. Show exactly why decisions were made with documentation that's thorough, consistent, and defensible.

[COACH] FAQs

Can we customize DORs and evaluation categories?

Yes. Agencies can fully customize the Daily Observation Report categories, grading scale, comments section, and much more to match your FTO program.

Does the system support multiple training programs or divisions?

Yes. You can create and manage separate programs for patrol, dispatch, corrections, or other divisions, all within the same platform.

Can supervisors view recruit progress in real time?

Absolutely. Supervisors have full access to real-time dashboards showing recruit performance, trends, and flagging any areas of concern.

Can we track remediation efforts and performance plans?

Yes. The system allows you to log remediation steps, track follow-ups, and attach documentation directly to a recruit’s profile.

Do FTOs get alerts or reminders for overdue reports?

Yes. You can enable in-app and email notifications for things like late DORs, missing signatures, or overdue evaluations.

How des the system handle phase transition?

Recruits are assigned to specific training phases with rules for moving forward. Phase progress, evaluations, and sign-offs are all tracked and time-stamped.

Can multiple evaluators work on the same recruit?

Yes. The software supports multiple FTOs working across shifts, with shared visibility into a recruit’s progress.

What happens to recruit data after training is complete?

All records are retained and accessible for review, audits, or future reference. Data is never deleted unless requested by the agency.

Can recruits view their own evaluations?

Yes. Recruits can view their DORs, evaluations, or phase summaries. Access to historical scoring data is fully configurable.

Can we track incident exposure for each recruit?

Yes. You can log and categorize incidents (e.g., use of force, pursuits, high-risk calls) tied to each recruit. This helps ensure well-rounded experience tracking.

Does the system support lateral hires or modified training tracks?

Yes. You can create custom training tracks for laterals, rehires, or modified programs with different timelines, phases, or evaluation criteria.

What if a recruit has multiple failed categories, can we flag that?

Yes. The system will automatically flag underperformance based on your scoring rules. Supervisors can see trend alerts and initiate remediation directly from the dashboard.

Can we export reports for court or HR?

Yes. You can export individual reports, timelines, or full training files in PDF or Excel format for audits, HR files, or legal proceedings.

Is there a supervisor approval workflow?

Yes. Supervisors can be assigned to review, approve, and comment on DORs, evaluations, and phase progress before the recruit moves forward.

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