Your Agency Deserves Better Than Spreadsheets and Scrambling

Manages schedules, shift bids, overtime, and time off in one system while enforcing FLSA and union rules automatically. Officers access schedules from their phone, supervisors see coverage in real time, and coordinators prevent staffing gaps without spreadsheets or last-minute phone calls.

[Launching in Q3 2026]

Real-Time Coverage Monitoring

See staffing levels across all shifts, beats, and locations instantly. Get alerts before you drop below minimums so coverage gaps are fixed days in advance instead of discovered at roll call.

Automated Shift Bids and Trades

Officers bid on shifts by seniority, request trades through the app, and claim open overtime without coordination. SHIFT checks qualifications, minimums, and compliance before approving so nothing slips through.

FLSA and Contract Compliance Built In

Track work period hours, enforce rest periods, and monitor overtime thresholds automatically. Get warnings before violations happen instead of discovering them during grievances or audits.

The Problem: Staffing Gaps Aren't Discovered Until Roll Call

Supervisors don't know they're understaffed until roll call because minimum requirements change by shift, day, location, and qualification. By the time they discover a gap, they're scrambling to find coverage through mandatory overtime or pulling officers from other assignments.

Real-Time Staffing Visibility

SHIFT shows current and future coverage levels across all shifts, beats, and locations in real time. Color-coded alerts flag when you're approaching or below minimums so you can fix gaps days or weeks in advance instead of discovering them at shift briefing.

Automatic Minimum Staffing Enforcement

Set your requirements once (by shift, rank, location, qualification) and SHIFT prevents approvals that drop you below minimums. Time off requests, shift trades, and schedule changes are automatically checked against your rules before they're approved.

The Problem: Shift Bidding and Trades Consume Weeks of Coordination

Shift bidding, no matter how often, consumes weeks of administrative time coordinating preferences, honoring seniority, and manually building schedules. Shift trades happen through text chains where supervisors don't know if swaps create coverage gaps or violate qualifications until someone shows up unprepared.

Automated Shift Bidding Process

Officers rank their shift preferences through the app, SHIFT applies your seniority and qualification rules automatically, and awards shifts based on your criteria. Results transfer directly to the schedule without manual data entry or coordination.

Built-In Trade Approval Workflows

Officers initiate trades through the system and SHIFT checks for qualification matches, overtime impacts, and minimum staffing violations before routing to supervisors for approval. The schedule updates automatically when approved and everyone sees who's actually working.

What Schedule Management Software Delivers

We build public safety software that keeps your agency staffed and your operations running smoothly. Our platform manages shifts, tracks availability, and handles time off requests so you always know who's working when. With built-in conflict detection and clear visibility across all units, you can fill open shifts faster, reduce overtime costs, and stay focused on what matters most, keeping your personnel where they're needed and your community protected.

Schedule a Demo

The Problem: Last-Minute Call-Outs Turn Into Hour-Long Phone Trees

When an officer calls out sick or gets held over in court, supervisors spend the next hour making phone calls trying to find coverage. They don't know who's available, who's already maxed on hours, or who's qualified for the assignment.

Instant Visibility Into Available Officers

See who's off duty, who's approaching overtime limits, who has the required certifications, and who's next in the rotation for callback. Find qualified coverage in seconds instead of making 20 phone calls hoping someone answers.

Emergency Notification System

Message blast available officers when you need to fill a shift fast. Officers receive alerts via text, email, or push notification and can claim the shift directly from their phone. First qualified responder gets it.

The Problem: Time Off Gets Approved Without Checking Minimum Staffing

Supervisors approve vacation requests without checking if it creates a staffing gap. Officers don't know their leave balances and request time off they haven't accrued. Minimum staffing gets violated because nobody checked all the moving parts.

Smart Approval with Minimum Staffing Checks

SHIFT shows supervisors the coverage impact before approving time off. See if the request drops you below minimums, conflicts with other approved requests, or falls on a blackout date. Approve with confidence or deny with documented reasons.

Automatic Accrual Tracking

Officers see their current balances for vacation, sick time, comp time, and personal days in real time. The system calculates accruals automatically, prevents requests that exceed available hours, and warns when approaching caps.

[SHIFT] FAQs

How do officers submit requests for time off?

Officers log into SHIFT from their phone or computer, select the dates they need off, choose the leave type (vacation, sick, personal, comp time), and submit the request. It routes automatically to their supervisor for approval. Officers see the status in real time and get notified when it's approved or denied.

Can SHIFT handle different shift lengths like 8, 10, and 12 hour shifts?

Yes. SHIFT supports 8, 10, 12, and 24 hour shifts and handles all major rotation patterns like Pitman, DuPont, Panama, and custom rotations. You're not forced into a single format. Build schedules that match how your agency actually operates.

What happens when someone calls out sick at the last minute?

TRAIN generates reports formatted for your state's requirements. Select the time period, choose which personnel or courses to include, and export the data. Most state reports can be generated in minutes instead of hours of manual compilation.

What happens when a certification is about to expire?

SHIFT shows real time staffing levels and alerts supervisors immediately when a callout breaks minimum coverage. Supervisors can send targeted messages to officers on adjacent shifts or upcoming days to fill the gap. The system tracks who volunteers and who gets mandated based on your mandatory list rules.

Does SHIFT track overtime automatically?

Yes. SHIFT calculates overtime based on your FLSA work period (7, 14, or 28 days) and tracks total hours worked including regular shifts, holdovers, court time, training, and special events. It separates overtime by type (internal, court, grant funded, special event) and exports everything to payroll.

Can we enforce minimum staffing requirements?

Yes. Set minimums by shift, day, time slot, location, rank, and qualification. SHIFT shows real time staffing counters that update as you make changes. The system alerts you visually when any shift drops below minimums and can block time off requests or trades that would violate coverage requirements.

How does shift bidding work in SHIFT?

Configure your bid period, define which shifts are available, and officers rank their preferences. SHIFT awards shifts automatically based on seniority or lets you assign manually while respecting seniority rules. Once bidding closes, the system generates schedule templates based on who won which shifts.

Does SHIFT integrate with our payroll system?

Yes. SHIFT exports all hours worked broken down by category (regular, overtime by type, shift differentials, court time, training) in the format your payroll system needs. You can export CSV files or use direct API integration to eliminate manual data entry.

Can officers see their schedules on their phones?

Yes. Officers log into the mobile app to view their upcoming shifts, assignments, time off, and leave balances. They can submit time off requests, claim open overtime, and manage shift trades directly from their phone without calling dispatch or supervisors.

How does SHIFT handle grant funded overtime?

SHIFT creates separate hour banks for each grant and automatically deducts hours as officers work grant shifts. You can set eligibility rules based on certifications, units, or skills. The system tracks performance metrics like DUI arrests or traffic stops and generates reports formatted for reimbursement and compliance.

What happens if our union contract has specific rules about scheduling?

SHIFT is configurable to match your collective bargaining agreement. Set rules for rest periods, maximum consecutive days, shift rotations, overtime distribution, vacation bidding, and schedule posting deadlines. The system enforces these rules automatically and alerts you before violations occur.

Ready to Take Command of Your Operations?

Schedule a personalized demo. See how Command HQ solves your specific challenges and simplifies your day-to-day operations.
Schedule a Demo