Why Tracwire

Built for Today's
Public Safety Professionals

Our Field Training Software helps you document your recruit’s performance fast. Manage your entire Field Training Program with ease and gain insight into your recruits’ training needs; then turn your recruit’s performance into a practical training plan.

Our Approach to Client Satisfaction

Discovery

The first step to knowing what solution is the right fit for you is to get a complete picture of the challenges in your Agency. We'll have a conversation about what you’re looking to implement and whether Tracwire can fit your Agency’s needs. Then show you firsthand what our Field Training Software solution can do and where it can help your training program.

Implementation

We want to make sure you have a smooth transition to your new system and minimize downtime. Our trusted team uses established practices to integrate and coordinate services for you. Having and following the methodology assures steps aren’t missed and maximizes the success of each implementation.

Training

The best way to get the most out of your technology investment is to ensure your team knows how to use the tools you give them. We can help make sure your team is ready by providing the right training level in the best way for your situation. Get the training you need when you want it with on-demand and live training

Support

Sometimes you need help. Our customer support team is there to provide that help. Request support online, give us a call, or start a chat. We are here to help resolve any issues. Find the answer you need fast. We have taken the best knowledge for our clients and our team and put it in one place, in our knowledge base. Plus, first-class phone and email support.

Support & Innovation 2nd to None!

We hear most from our customers a desire for support and innovation. World-class customer support and a mindset of always striving for better are why Tracwire quickly became number one in field training software. We’ve never had a client leave for another software, but we’ve had several from other software.

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Satisfaction with service delivery

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Satisfaction with support

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System uptime in the last 12 months.

“At first our FTOs were upset over another step, now they’re excited about it. Now they have more time to spend with their recruits, and the DORs, frankly, are taking about half the time.”

– Training Sergeant

Multnomah County Sheriff’s Office

Bring the whole agency with you

The most successful organizations utilize the same training concepts across every division within their agency. With Tracwire you can silo divisions independently all within a single platform.

A Shared Commitment

From the moment of conception, we were thoughtful in our design. We built our field training software using a cloud-native architecture blueprint. This design improves security and reduces costs. It means our platform can scale to large and small agencies and serve your agency’s needs, regardless of size.

Device Agnostic

Access Field Training Software from any device, anywhere. Our cloud-based software ensures access to your data from any place, any time.

Automatic Updates

Get software updates in real-time without wasting time installing them on each computer. When a new feature comes out, you have it instantly.

Simplified User Experience

Manage your recruits and training program without the need to navigate a complicated interface. Take action from one place simple and fast.

Cloud-Native Architecture

From the moment of conception, we were thoughtful in our design. Through design planning to launch, we built our field training software using a multi-tenant cloud architecture blueprint. This design improves security and reduces costs. It means our platform can scale, adapt to, and serve your agency needs.

One Platform that's Safe, Secure, and Trusted

Have complete peace of mind with an enterprise-grade platform that offers best-in-class security, compliance, and manageability. With FBI CJIS and US DoD level security compliance, your data is always safe and secure.

“We threw out the rule book. We started from scratch with a new kind of idea. We would build software for the training officers first. Design it from the ground up to be fast, simple, smart, and straightforward. We’ve done just that”

– Brian Willard, Police Officer, Co-Founder & CEO

Continuous Innovation

It’s not enough to build it; you need to evolve. We’re constantly striving to make our software better, to give you to tools you need to manage your training program. Our field training software offers no-downtime updates, industry-leading functionality, and an unmatched user experience to help better train your recruits.

Manage Everything in One Workspace

Planning, tracking, and delivering your recruit’s best work has never been easier. Automate the repetitive work in seconds so you can avoid human error and focus on what matters.

Ready to Get started? Request a Demo.

Want to see our software in action? Complete the form to request your demo and a Tracwire representative with be in touch shortly.

Headquarters
27501 SW 95th Ave, Suite 900
Wilsonville, Oregon 97070