Privacy Policy

Tracwire Privacy Policy

Last Updated: July 21, 2019

We at Tracwire, Inc. (“Tracwire”, “we”, “us”, or “our”) are committed to protecting your privacy. This Privacy Policy applies to the information and data collected by Tracwire as a controller, including the information collected on our Website (www.tracwire.com) or through other channels as described below. It also describes your choices regarding use, access and correction of your personal information. If you do not agree with the data practices described in this Privacy Policy, you should not use the Websites.

This Privacy Policy does not apply to the data Tracwire processes on behalf of our customers (Customer Data) in our capacity as a processor. Your use of the Tracwire Subscription Service (the Subscription Service) as a customer of Tracwire is covered under the Tracwire Product Privacy Policy.

We periodically update this Privacy Policy. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice by sending you an email notification, or if you subscribe to the Subscription Service, through the Notification app in your Tracwire portal.

While we will notify you of any material changes to this Privacy Policy prior to the changes becoming effective, we encourage you to review this Privacy Policy periodically. We will also keep prior versions of this Privacy Policy in an archive for your review.

If you have any questions about this Privacy Policy or our treatment of the information you provide us, please write to us by email at info@tracwire.com or by mail to Tracwire, Inc., 19767 SW 72nd Ave Suite 105, Tualatin, OR 97062, Attn: Privacy.

The Information We Collect and/or Receive

In the course of operating the Site, we collect the following types of information. Note that all of our operations and business is in the United States, and all information that is sent to is stored and processed in the United States. By providing us your information, you authorize us to collect and/or receive such information and consent to such storage and usage =.

Contact Information

If you request a demo of our products and services or download certain content that we offer through our Site, you must provide your name, e-mail address, phone number, job title, name of your agency/organization, how you learned about Tracwire, and any additional information that you may choose to provide, including information about systems that you currently use. If you would like to sign up to receive our newsletter or blog updates, you will need to provide your e-mail address. In this Privacy Policy, we refer to all contact information that you provide to us or that we otherwise obtain as set forth in this section as “Contact Information”.

From Your Activity

We collect certain information when you visit the Site. Such information includes, without limitation, IP addresses, browser type and language, referring and exit pages and URLs, date and time, amount of time spent on particular pages, what sections of the Site visitors visit, and similar information concerning your use of the Site.

From Cookies

We collect information using “cookie” technology. Cookies are little packets of data that a website stores on your computer’s or mobile device’s hard drive so that your computer will “recall” information about your visit. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to help us collect Other Information and to enhance your experience using the Site. If you do not want us to place a cookie on your hard drive, you may be able to turn that feature off on your computer or mobile device. Please consult your Internet browser’s documentation for information on how to do this and how to delete persistent cookies. However, if you decide not to accept cookies from us, the Site may not function properly. For more information about our use of Cookies, please refer to our Cookie Policy at https://www.Tracwire.com/cookie-policy/.

Third-party Analytics and Re-marketing

We use third-party analytics services (such as Google Analytics) to evaluate your use of the Site, compile reports on activity, collect demographic data, analyze performance metrics, and collect and evaluate other information relating to the Site and mobile and Internet usage. These third-parties use cookies and other technologies to help analyze and provide us the data. By accessing and using the Site, you consent to the processing of data about you by these analytics providers in the manner and for the purposes set out in this Privacy Policy.

For more information on Google Analytics, including how to opt out from certain data collection, please visit https://www.google.com/analytics and https://support.google.com/analytics/answer/6004245.

Please be advised that if you opt out of any service, you may not be able to use the full functionality of the Site.

We also use third-party re-marketing services (including LinkedIn and Twitter) to advertise on third-party websites to previous visitors to our Site. It could mean that we advertise to past visitors who have completed a task on our Site, for example using the Request a Demo page to request a demo of our products and services. These third-party re-marketing service providers use cookies to serve ads based on a past visit to the Site. Any data collected by such third-party re-marketing service providers will be used in accordance with this Privacy Policy and the privacy policy of such third-party re-marketing services provider. For more information on such third-party re-marketing service providers, including how to opt out from certain data collection, please visit the following links:

Information Collected by or Through Third-Party Companies

We may share Other Information about you with third-parties for ad distribution and ad optimization (defined as the tailoring, targeting (i.e., behavioral, contextual, and retargeting), analyzing, managing, reporting, and optimizing of ads). These third-parties may use cookies, pixel tags (also called web beacons or clear gifs), and/or other technologies to collect such Other Information for such purposes. Pixel tags enable us, and these third-parties, to recognize a browser’s cookie when a browser visits the site on which the pixel tag is located in order to learn which advertisement brings a user to a given site. You may opt-out of the tailoring of advertising based on information we collect. To learn more about the use of this information, or to choose not to have this information used by our providers or third-party advertising partners by opting out, please visit the Network Advertising Initiative by clicking http://www.networkadvertising.org/managing/opt_out.asp.

How We Use and Share the Information

You authorize us to use your Contact Information and Other Information (collectively, the “Information”) to provide and improve our Site; to solicit your feedback; and to inform you about our company, products and services.

You also authorize us to use and/or share your Information as described below.

Agents, Providers and Related Third-parties

We may engage other companies and individuals to perform certain business-related functions on our behalf. Examples may include providing technical assistance, order fulfillment, customer service, and marketing assistance. These other companies will have access to the Information only as necessary to perform their functions and to the extent permitted by law. We may also share your Information with any of our parent companies, subsidiaries, or other companies under common control with us.

Aggregated Information

In an ongoing effort to better understand our users and our Site, we might analyze your Information in aggregate form in order to operate, maintain, manage, and improve the Site. This aggregate information does not identify you personally. We may share this aggregate data with our affiliates, agents, and business partners. We may also disclose aggregated user statistics in order to describe our Site to current and prospective business partners and to other third-parties for other lawful purposes.

Business Transfers

As we develop our businesses, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, sale of assets, dissolution, or similar event, your Information and Job Application Information may be part of the transferred assets.

Legal Requirements

To the extent permitted by law, we may also disclose your Information and Job Application Information: (i) when required by law, court order, or other government or law enforcement authority or regulatory agency; or (ii) whenever we believe that disclosing such information is necessary or advisable, for example, to protect the rights, property, or safety of Tracwire or others.

Accessing and Modifying Information and Communication Preferences

If you have provided us any personal information, you may access, remove, review, and/or make changes to the same by contacting us at info@tracwire.com. In addition, you may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of any Tracwire marketing e-mail. We will use commercially reasonable efforts to process such requests in a timely manner. You should be aware, however, that it is not always possible to completely remove or modify information in our subscription databases.

How We Protect the Information

We take commercially reasonable steps to protect your information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases or the databases of the third-parties with which we may share such information, nor can we guarantee that the information you supply will not be intercepted while being transmitted over the Internet. In particular, e-mail sent to us may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.

External Sites

The Site may contain links to External Sites. Tracwire has no control over the privacy practices or the content of these External Sites. As such, we are not responsible for the content or the privacy policies of those External Sites. You should check the applicable third-party privacy policy and terms of use when visiting any External Sites.

Children

We do not knowingly collect personal information from children under the age of 16 through the Site. If you are under 16, please do not give us any personal information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide personal information through the Site without their permission. If you have reason to believe that a child under the age of 16 has provided personal information to us, please contact us, and we will endeavor to delete that information from our databases.

Important Notice to Non-U.S. Residents

The Site is operated in the United States. If you are located outside of the United States, please be aware that any information you provide to us maybe transferred to, processed, maintained, and used on computers, servers, and systems located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United States and choose to use the Site, you hereby irrevocably and unconditionally consent to such transfer, processing, and use in the United States and elsewhere.

California Residents

Under California Civil Code Section 1798.83, California residents who have an established business relationship with Tracwire may choose to opt out of our sharing their personal information with third-parties for direct marketing purposes. If you are a California resident and (1) you wish to opt out; or (2) you wish to request certain information regarding our disclosure of your personal information to third-parties for direct marketing purposes, please send an e-mail to info@tracwire.com with “Privacy Policy” in the subject line or write to us at:

Tracwire, Inc.
19767 SW 72nd Ave
Suite 105
Tualatin, OR 97062
Attention: Legal – Privacy

In addition, Tracwire monitors, recognizes, and honors opt-out and do not track mechanisms, including general web browser “Do Not Track” settings and/or signals.

Changes to This Privacy Policy

This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. We may change this Privacy Policy from time to time with or without notice to you. Any such changes will be posted on the Site. By accessing the Site after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes. Please be aware that, to the extent permitted by applicable law, our use of your information is governed by the Privacy Policy in effect at the time we collect the Information. Please refer back to this Privacy Policy on a regular basis.

How to Contact Us

If you have any questions about this Privacy Policy or our treatment of the information you provide us, please write to us by email at info@tracwire.com or by mail to Tracwire, Inc., 19767 SW 72nd Ave Suite 105, Tualatin, OR 97062, Attn: Privacy.