Tracwire delivers federal-grade security and compliance that meets or exceeds CJIS, FBI, and U.S. Department of Defense standards, keeping your agency’s data encrypted, protected, and fully under your control so you can stay focused on the mission.
Intelligent Design
Simplicity is built into everything we do. Our tools are easy to use, easy to adopt, and easy to stick with, so your team gets more done with less friction.
Recruit Analytics
Clear recruit analytics power confident retention decisions. See division performance and workforce trends in real time so every decision is backed by data.
Built-in Testing
Design custom tests to evaluate recruit knowledge in critical areas. Turn testing insights into targeted training that keeps every recruit performing at their best.
Always Your Data. Always Secure.
Agencies always own and control their data. Export it anytime with no restrictions, no lock in, and no surprises. We never sell or share your data. Transparency and control are built into Tracwire from the ground up.
How We Keep Your Data Safe
Most software companies cut corners by outsourcing development overseas, introducing real risks to your data and your people. Tracwire is built entirely in the U.S., with full control from development through deployment, so your officers’ information stays protected, secure, and free from hidden access.
Our Team
It starts with our people. All of our developers are U.S.-based Tracwire employees, and we never outsource our development.
Carefully Vetted
All Tracwire employees pass strict background checks, and we hold our team to the highest standards of integrity and professional character.
Native Code
We write every line of code ourselves, so we know exactly how it works with no hidden backdoors and no unnecessary risk to your data.
GovCloud Hosting
We deploy on AWS GovCloud with servers on U.S. soil that are managed by U.S. citizens and thoroughly vetted personnel.
Purpose-Built on Secure, Scalable GovCloud Infrastructure.
Tracwire is the first fully integrated police training tracking platform built on true multi-tenant cloud architecture in AWS GovCloud. This means CJIS-compliant data handling, seamless updates with no downtime, and simple, predictable annual pricing you can rely on.
Yes. Tracwire meets CJIS standards across the board, including data encryption, strict access controls, and detailed audit trails.
Where is our data hosted?
Your data lives in AWS GovCloud (U.S.). It stays on U.S. soil and is managed under a cloud environment built specifically for government and public-safety data.
Can we export or delete our data?
Yes. Agencies retain full control over their data. You can export it at any time, or request deletion if needed, no vendor lock-in, no hidden restrictions.
Do you outsource development?
Yes. Supervisors have access to live dashboards that show recruit performance, trends, and automatic performance alerts.
What happens if there’s a security incident?
We maintain a tested incident-response plan. If something happens, your agency will be notified immediately, and we’ll work directly with you until the issue is resolved.
What is AWS GovCloud and why does it matter?
AWS GovCloud is a cloud hosting environment built specifically for U.S. government, public safety, and sensitive-data workloads. It adds layers of compliance, security, and data-residency protections that typical commercial clouds don’t offer, making it ideal for law enforcement software.
Who can access our agency’s data?
Only users from within your agency can view or manage your data. On the Tracwire side, only U.S.-based staff, all background-checked and authorized, have system-level access. We tightly enforce permissions and audit access for full accountability.
Will software updates cause downtime?
No. Because we operate on a true multi-tenant cloud architecture, updates roll out seamlessly with zero disruption to your service.
Does Tracwire support Single Sign-On (SSO)?
Yes. We offer SSO integration so you can hook Tracwire into your agency’s identity provider, giving secure, streamlined login for your users.
How is user access managed inside Tracwire?
Access is controlled through role-based permissions via our Core Operations Management System (COMS), you decide who has permission to view or act, and what level of access each user gets.
How often is our data backed up?
Data is backed up regularly, across multiple U.S. regions (east and west coast). These backups are maintained and tested to ensure integrity and reliable recovery.
How is data protected in transit and at rest?
We use AES-256 encryption for all data, whether it’s stored or moving between systems, to keep everything secure. Only authorized, screened U.S.-based personnel ever have access.
What happens to our data if we discontinue using Tracwire?
Since you own your data, you can export it at any time. Once exported (or if you request deletion), none of your data remains locked or held hostage.
Are backups geo-redundant? What happens if one datacenter fails?
Yes. We store backups across multiple U.S. regions (east and west). If one region becomes unavailable, we can recover data from the other to ensure continuity.
Do you perform background checks on your development and operations staff?
Yes. All personnel with access to agency data are U.S.-based, background-checked, and authorized, reinforcing compliance, accountability, and trust.
How do you stay ahead of emerging security threats?
We constantly monitor for threats, maintain layered security defenses, and update our protocols as needed. We believe adhering to minimal standards isn’t enough, we build extra safeguards to protect agency data over the long term.
Ready to take command of you operations?
We don’t buy software and try to force it together. Tracwire is built as one unified platform, not stitched together from acquisitions, so every system works seamlessly from day one. Natively built. Fully connected. Zero patchwork. Come see the difference.
